Retail & Manufacturing

we offer consulting, implementation, and maintenance services for the retail industry. We build and implement seamless omnichannel solutions, allowing you to create a dynamic and immersive experience across mobile commerce, e-commerce, and brick-and-mortar retail platforms.

At Hitech Advisors, we offer consulting, implementation, and maintenance services for the retail industry. We build and implement seamless omnichannel solutions, allowing you to create a dynamic and immersive experience across mobile commerce, e-commerce, and brick-and-mortar retail platforms.

We also provide recruitment and staff augmentation services to meet your short-term and permanent requirements. We build solutions for retail organizations, including apparel and travel retail, electronics, grocery, furniture retail, pharmacies, and hotels and restaurants.
We enable you to consolidate customer data across all points of purchase and derive business and customer analytics. The analytics help you leverage customer trends and derive cost efficiencies.
We integrate retail solutions across multiple platforms, back-office systems, and partner solutions to deliver enhanced customer experiences, and gain inventory and supply chain efficiencies.

Customer Solutions

Mobile and E-commerce

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Our experts analyze your requirements and build platforms that offer effective merchandising, personalization, and recommendations for customers. We ensure compatibility with leading operating systems, expanding your customer reach to any device and any platform. We offer the advantages of Progressive Web Applications (PWA) to deliver an app-like experience to customers. Using Accelerated Mobile Pages (AMP), we ensure faster load times that improve sales conversion. 

In-store Solutions

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We build in-store retail applications for customer phones that can scan QR codes and bar codes, and create instant lists, reducing queues at checkout counters. You can also build product details into the application, enhancing customer efficiency and satisfaction.
We integrate your Point-of-Sale (PoS) systems and in-store retail application with payment gateways and your in-house wallet, ensuring quick in-store checkouts over smartphones. We also build sales floor applications and mobile PoS devices for floor executives, enhancing staff efficiency.

Mobile and E-commerce

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Our experts analyze your requirements and build platforms that offer effective merchandising, personalization, and recommendations for customers. We ensure compatibility with leading operating systems, expanding your customer reach to any device and any platform. We offer the advantages of Progressive Web Applications (PWA) to deliver an app-like experience to customers. Using Accelerated Mobile Pages (AMP), we ensure faster load times that improve sales conversion. 

Omnichannel Solutions

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We help you integrate mobile and e-commerce with PoS commerce, delivering seamless customer experiences. You can build a competitive advantage in the rapidly evolving retail domain through solutions customized to the products you offer. For example, you can allow customers to select items on the app or online and try out the variants or collect them at the nearest store. We also build social media plug-ins for promotions and to share customer ratings, providing a marketing opportunity, and expanding word-of-mouth reach.

We help migrate your systems and processes to the cloud, enabling you to share information across stores and deliver uniform and seamless customer experiences at all your stores.

Back-office Solutions

Robotic Process Automation

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Our experts analyze your requirements and build platforms that offer effective merchandising, personalization, and recommendations for customers. We ensure compatibility with leading operating systems, expanding your customer reach to any device and any platform. We offer the advantages of Progressive Web Applications (PWA) to deliver an app-like experience to customers. Using Accelerated Mobile Pages (AMP), we ensure faster load times that improve sales conversion. 

Master Data Management

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We build MDM solutions to track product movement and ensure effective merchandising. We also integrate PoS, mobile app, and online sales data with promotions, demand, and inventory analytics, and CRM, enabling you to gain a comprehensive view of customer patterns and deliver campaigns based on these patterns.

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Integration Services

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We integrate your systems with third-party and own e-commerce platforms as well as with payment gateways while ensuring interoperability with partners’ systems. We also ensure in-house integration with cash registers, staff retail devices, and weighing scales, enhancing in-store efficiency. We also build and integrate warehouse, inventory, and supply chain management systems, providing end-to-end retail solutions.

Order Management

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We help you integrate mobile and e-commerce with PoS commerce, delivering seamless customer experiences. You can build a competitive advantage in the rapidly evolving retail domain through solutions customized to the products you offer. For example, you can allow customers to select items on the app or online and try out the variants or collect them at the nearest store. We also build social media plug-ins for promotions and to share customer ratings, providing a marketing opportunity, and expanding word-of-mouth reach.

We help migrate your systems and processes to the cloud, enabling you to share information across stores and deliver uniform and seamless customer experiences at all your stores.

Business and Customer Analytics

We provide marketing and customer analytics that deliver quick updates of prices and promotions, helping you analyze the effectiveness of campaigns and promotions. We help you derive the benefits of Search Engine Optimization (SEO) and Search Engine Marketing (SEM), enabling you to assess campaign efficacy.
Our experts also help you receive analytics related to customer trends and seasonal purchase patterns, enabling you to respond rapidly to market changes. Our analytics related to back-end processes help you gain supply chain and inventory efficiency.

Retain customers with digital services

The Infosys Retail practice offers digital transformation services for customer-oriented retailing. Our digital customer engagement solutions deliver a personalized, omnichannel experience. Digital solutions maximize the lifetime value of customers by engaging and influencing customers at the moment of purchase.
We establish a customer data integration strategy as part of our enterprise information management programs. We capture data from diverse sources to provide you with a 360-degree customer view. Our centralized customer database incorporates demographic and psychographic data, preferences, in-store and online shopping behavior, customer service records, and transaction history including returns, exchanges, and promotional sales.

Retail Software Development

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We offer full-service retail software development services for omnichannel infrastructure, personalized shopping carts, e-commerce platforms, and more for retailers, manufacturers, and consumer-goods companies. 

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POS Systems & Billing

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We offer brick-and-mortar POS integrations built with automated invoicing, payment processing, and security features that work seamlessly with all payment forms, such as bank cards, checks, and mobile payments

Commercial Operations

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We develop in-depth, comprehensive retail software for commercial operations, automating and streamlining processes for product information management, merchandise management, and promotions management.

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